Cancellation and Refund Policy
Effective Date: July 24, 2026
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hank you for choosing listmyadd.com ("Website", "Platform", "We", "Our", "Us"). This Cancellation and Refund Policy outlines the terms and conditions regarding the purchase of premium listings, featured advertisements, banner slots, and subscription packages on our portal.
1. Nature of Services
listmyadd.com provides digital advertising and classified services for the real estate sector. Once a user purchases a premium package, featured ad slot, or subscription, the service is deemed as instantly consumed because the technical system immediately provides enhanced visibility and automated promotion to the listing.
2. Strict No-Refund Policy
- All Sales Are Final: All payments made on listmyadd.com for any premium service, featured ad package, lead generation tool, or advertisement slot are 100% non-refundable and non-cancelable.
- No Prorated Refunds: We do not offer prorated refunds or credits for partially used subscription periods or if a user decides to delete their property listing before the purchased package expiry date.
3. Exceptions (Cases Eligible for Resolution)
We only review refund or credit adjustment requests under the following rare technical circumstances:
- Double Payment / Technical Glitch: If money is deducted from your bank account twice for a single transaction due to a payment gateway error, the duplicate amount will be automatically refunded by our payment partner to your original payment method within 5 to 7 working days.
- Failed Service Activation: If your payment was successful but the premium package or featured status failed to activate on your dashboard within 24 hours due to a technical bug, please contact us with payment proof. We will either manually activate the service or process a full refund.
4. Policy for Violations and Account Suspension
If a listing or user account is suspended, terminated, or deleted by our administration team because it violated our Terms & Conditions (such as posting fake properties, fraudulent pricing, misleading images, or failing to provide a valid UP RERA number), no refund will be issued for any active premium packages associated with that account.
5. Contact Our Support Team
For any payment-related queries, double-deductions, or technical placement issues, please reach out to us:
- Email: support@listmyadd.com
- Response Time: We aim to review and respond to all billing inquiries within 48 business hours.